A key technique in long-term conflict prevention is the “open door” that OSCE field missions provide:
- a place for individuals and groups to inform the OSCE staff of their grievances
- a place for regular contact with local NGOs
OSCE contact with individuals, human rights activists, and NGOs helps to build up civil society—a necessary component of a democratic society. Local contact also helps to spread democratic values and information on human rights to governments and individuals.