Government contact


OSCE field operations work with local governments to improve their comprehensive security across all three dimensions, as well as through cross dimensional activities. When concerns are identified, the OSCE FO will alert the relevant governmental unit about the problem and address the issues and seek immediate relief at that level.


OSCE Mission in Kosovo (OMiK)’s work with municipal/government officials 


The OSCE Mission in Kosovo (OMiK) works with municipal government officials to ensure sustainable funding for the shelters for victims of domestic violence. Shelters have been established in the region and were funded by three municipalities, Mitrovicë/Mitrovica South, Vushtrri/Vučitrn, and Skenderaj/Srbica. The shelters offer vital and specialized services to women and children who are victims of domestic abuse. When the Mission learned that the financial support due from the three municipalities to sustain the shelters had not been paid and the shelters were threatened with closure, the Mission held a series of successful meetings with the leaders of the municipalities, after which full payment was made for the shelters. Additionally, Mayors and municipal officials of the municipalities in Prishtinë/Priština, Prizren and Gjakovë/Đakovica were invited into discussions with the Mission in 2019 to define levels of funding that each could contribute to sustain their respective regional shelters. 


In cooperation with the Office of the Language Commissioner, OMIK helped to establish an annual award in November 2019, for “Best Practices in Implementing the Law on Use of Languages”, to promote increased compliance with legal provisions on the use of languages. Government institutions eligible for the award are ministries, executive bodies, and agencies.


The participating institutions were assessed by the following criteria: 1) provision of services to the public in both official languages (Albanian, and Serbian), verbally and in writing; 2) ensuring that public communication (calls for proposals, tendering, press conferences, news releases, etc.) is conducted in both official languages, simultaneously and at equivalent quality; and 3) ensuring that all signs identifying offices or facilities are in both official languages. Three different government institutions won the award in 2019. In 2020, municipal level institutions will also be eligible to compete for the award. The award is a successful product of the strategic partnership between the Mission and the Office of the Language Commissioner.