Conflict management includes the prevention, limitation, resolution or transformation of conflicts through the use of non-violent techniques. This can involve:

  • preventing conflicts from breaking out or escalating
  • stopping or reducing the amount of violence by parties engaged in conflict
  • helping the parties deal with the immediate or root causes of the conflict, as well as the consequences of violence

The following table describes some facets of conflict management.

Item Description
Conflict resolution Involves assisting in the termination of conflicts by finding solutions to them
Conflict settlement May involve changing the behavior of parties in conflict without resolution of their differences
Conflict transformation Goes beyond seeking the termination of a specific conflict in order to resolve the underlying issues in a deep-rooted conflict